Shipping policy

Shipping Policy

1. Processing Times

All orders are processed within 1-2 business days. Orders placed after 1pm AEST will be processed the following business day.

Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

All the preorders will take approximately 5-6 weeks

3. Order Confirmation & Tracking

You will receive a shipment confirmation email with a tracking number once your order has shipped.

Tracking information updates may take 24-48 hours.

5. Address Accuracy

Please ensure your shipping address is correct. We are not responsible for shipments delivered to incorrect addresses provided by customers.

7. Need Help?

If you have any questions about your order or shipping, contact us at info@esmea.com.au. We're here to help!